FAQ’s

1. Where do I park?
Parking for Spencer Gorge Conservation Area is located at Christie Lake Conservation Area, 1000 Highway 5 West, Dundas. The shuttle bus will pick up visitors and make stops at Greensville Optimist Park (access to Webster Falls) and at Tew Falls (access to Dundas Peak).  Please note that there is no trail access between the two areas due to the closure of the trail section on private property that linked the two waterfalls.

2. What days does the shuttle operate?
The shuttle will run on weekends and holiday Mondays from Saturday May 12, 2018 to Sunday October 28, 2018 (weather permitting).

3. What does the shuttle cost?
The cost for the shuttle is included in the regular parking fee and entry fee to Christie Lake Conservation Area, $10 per car for parking and $5 per person wristband admission.  HCA passholders using the shuttle from Christie Lake will receive admission to the shuttle and Spencer Gorge for the driver and passengers of their vehicle, to a maximum of 6.  If they are walking into the conservation area, they will receive entry, to a maximum of 6. Pass must be presented for entry. Your wristband will also give you free access to any Hamilton Conservation Authority conservation area on the day of admission, please note that Confederation Beach Park (Wild Waterworks and Lakeland Pool) is excluded.

4. How long does it take to visit Spencer Gorge Conservation Area?
Visitors should allow approximately two hours if they would like to see Webster Falls, and shuttle over to see Tew Falls and walk to the peak. If you would like to see just Tew Falls and Webster Falls, allow approximately an hour, giving time to take the shuttle between the two areas.  Please note that good walking or hiking shoes should be worn while exploring the trails.

5. What forms of payment are accepted?
Credit card, debit and cash are accepted at Christie Lake Conservation Area.

6. Do I HAVE to ride the shuttle?
All Hamilton Conservation Authority parking lots at Webster, Tew and Greensville Optimist Park will be closed on weekends and holidays from Saturday May 12 to Sunday October 28, 2018 (weather permitting). The only parking lot available will be at Christie Lake Conservation Area. The only access available to the public at Tew or Webster Falls will be walk-in.  There is no on-street parking around Spencer Gorge Conservation Area.  Please be aware that bylaw officers will be patrolling the community areas during busy times at the area and you may be ticketed if you are parked illegally.

7. What are the hours for the shuttle
Operating hours will be posted closer to the first operating date.

8. How often will the shuttle come
Shuttles will run approximately every 15 minutes from Christie Lake. Weather or traffic conditions may impact travel times so shuttle times may vary slightly.

9. How long does the trip take
From the parking lot to Spencer Gorge Conservation Area should take approximately 15 minutes, which includes time for people to enter and disembark the shuttle. Weather or traffic conditions may impact travel times so shuttle times may vary slightly.

10. Where do I wait for the shuttle
There will be clearly marked locations in Tew Falls and Greensville Optimist Park as well as Christie Lake Conservation Area. Look for the “Waterfall Shuttle” sign and line up areas.

11. What do I do if I miss the last shuttle
If you lose track of time and miss the last shuttle, you will need to call a local taxi service. They are: Hamilton Cab – 905-777-7777, Blue Line – 905-525-0000.

12. Will the shuttle run in bad weather
The shuttle will run on a reduced schedule in inclement weather. Should the shuttle service be cancelled, it will be posted on conservationhamilton.ca and Hamilton Conservation Authority’s Facebook and Twitter pages.  Parking lots will be open at Tew Falls, Webster Falls and Greensville Optimist Park.

13. What website should I check before I head out?
 Information about the shuttle and possible service changes will be posted on www.conservationhamilton.ca/shuttle

14. What can I bring on the shuttle
No pets, hard-sided coolers or other large items are permitted.
Service dogs will be permitted. Items that can be held on the lap, no larger than the size of a backpack, will be permitted. This is due to both space constraints and safety of all passengers.

15. Where do I have my picnic?
Due to the busy nature of Webster and Tew Falls, conditions are not ideal for picnicking. Christie Lake Conservation Area is the perfect spot to enjoy your picnic after your visit to Spencer Gorge Conservation Area.  You will have admission for the day to Christie Lake Conservation Area on the day of your visit, as well as Spencer Gorge Conservation Area.

16. Where can I go swimming?
Access to the water at Spencer Gorge/Webster Falls is not permitted, the creek can have sudden flow changes due to the dam upstream, as well as dangerous currents, slippery rocks and of course, the waterfalls.  Christie Lake Conservation Area offers a 360-metre sandy beach for swimming. You will have admission for the day to Christie Lake Conservation Area on the day of your visit, as well as Spencer Gorge Conservation Area.

17. What should I expect on my visit?
Spencer Gorge Conservation Area is a natural area, with recreational trails. Trails are packed earth in most areas and can be difficult to navigate with wheelchairs or strollers. Good walking or hiking shoes should be worn to explore the trails.  There are washroom facilities at Christie Lake Conservation Area, as well as a snack bar for purchasing refreshments.  There are porta potties only at Spencer Gorge Conservation Area.

18. What are the rules at Spencer Gorge Conservation Area?
Visitors must stay on the marked trails at all times. Do not climb or otherwise bypass fencing, it is there for your safety. Please stay well back from cliff and escarpment edges.  There is no access down to the gorge. Cycling is not permitted.  No littering, Please pack out what you pack in and take nothing but pictures.  No barbeques or radios are permitted.

19. I need accessible parking, what do I do?
As the shuttle is not accessible, visitors with accessible parking permits may park in the Webster Falls lot. Please note, this is a natural area with packed earth trails and only a small area of the conservation area is accessible by wheelchairs and other mobility aids.